We take your privacy extremely seriously. This document ("Privacy Policy") describes what, why and how Sebulat Technologies PLT (collectively "Sebulat Technologies", "we" or "us") collect and use your personal data, how we protect it and how you can contact us.

Please read this Privacy Policy carefully. By accessing our website, using any services provided by Sebulat Technologies, submitting any information to us for quotations or inquiries, or otherwise showing your agreement thereon, you will be deemed to have agreed and consented to the terms of this Privacy Policy.

We reserve the right to amend, alter, change or modify this Privacy Policy at any time and without prior notice. Any amendment, alteration, change or modification will be posted from time to time on our website.

1. Personal Data

In this Privacy Policy, "Personal Data" means:

• Any data, whether true or false, which can be related to a specific identifiable individual;
• Your personal details, including details relating to other person(s) who may be identified from the data;
• The contents of all information obtained from quotation forms and/or document(s) collected by us;
• Other information which is available to us through your interaction with our website and services.

2. Collection of Personal Data

We may collect your Personal Data in several different ways:

2.1 Information that we may collect directly from you:

• Quotation Requests: When you submit a quotation request through our website, we may collect your name, company details, contact information, email address, and specific AI workstation requirements.
• Customer Inquiries: When you contact us for information about our AI workstation products and services, we may collect your contact details and the nature of your inquiry.
• Customer Service: When you contact our customer service for assistance, we may keep information about the conversation, including your name, contact details, the product(s) you are interested in, and the advice we provided.
• Product Support: When you request technical support or warranty services for AI workstations purchased from us, we may collect information about your system configuration and technical issues.
• Business Partnerships: When you apply to become a business partner or reseller, we may collect your business information and contact details.
• Job Applications: When you apply for a job position at Sebulat Technologies, we may collect your name, contact details, education and employment history.

You are not required to provide the Personal Data. However, if you do not do so, we may not be able to provide you with our AI workstation products or services, communicate with you or respond to your quotation requests and inquiries.

If you provide us with any Personal Data relating to a third party (e.g., information of your colleagues, employees), by submitting such Personal Data to us, you represent to us that you have obtained the required consent of the third party to provide us with their Personal Data.

2.2 Information we may collect when you use our website:

• Website Usage: Details of the content that you view and interact with, such as which pages you visit, which AI workstation products you view, and how you navigate our website.
• Technical Information: Your IP address, browser information, device information, and the time and location of your activities on our website.
• Communication Records: Records of your communications with us through our website contact forms or quotation requests.

3. Purpose of Collection, Use and Disclosure of Your Personal Data

Generally, we collect, use and disclose your Personal Data for the following purposes:

3.1 Service Provision

• To provide you with quotations for AI workstation products and services you have requested;
• To facilitate and process your searches and requests for information about our AI workstation products;
• To resolve complaints, respond to, and handle requests and enquiries;
• To provide customer care, warranty, technical support and other after-sales services for AI workstations;
• To verify your identity when you contact us;
• To process your orders and deliver AI workstation products to you;
• To process your e-Invoice request in accordance with Inland Revenue Board of Malaysia (IRBM) guidelines.

3.2 Product and Service Development

• For staff training and quality assurance purposes, particularly in relation to our customer service staff;
• To measure our performance, troubleshoot and improve our AI workstation products and services;
• To carry out research and development for new AI workstation configurations and services;
• To create and improve AI workstation recommendations based on customer requirements.

3.3 Marketing

• To provide you with information about our latest AI workstation products and services that may interest you;
• To send you technical updates, product announcements, and industry insights related to AI workstations;
• To show you relevant content and recommendations for AI workstation configurations.

Where you receive electronic marketing communications from us, you may opt out of receiving further marketing communications by contacting us directly.

3.4 Security and Legal Compliance

• To protect our website, systems, and services from security threats;
• To prevent, detect, and investigate fraud;
• To comply with applicable laws, regulations and court orders;
• To enforce our terms and conditions and protect our legal rights.

4. Processing of Children Data

We consider a child to be anyone under the age of 18. We do not knowingly seek or collect Personal Data from or about children without the consent of a parent or guardian.

If we become aware that Personal Data has been submitted to us relating to a child without parental consent, we will delete that Personal Data as soon as possible.

5. Retention of Your Personal Data

We will only retain your Personal Data for as long as is reasonably necessary for the purposes set out in this Privacy Policy or to comply with applicable laws and regulations concerning the mandatory retention of certain types of information.

6. Disclosing and Transferring of Personal Data

Subject to the provisions of any applicable law, we may disclose or transfer your Personal Data to the following parties for the purposes listed above:

• Sebulat Technologies' related corporations or affiliates and their employees;
• Agents, contractors or third party service providers who provide services to Sebulat Technologies;
• Hardware suppliers and manufacturers for warranty and technical support purposes;
• Professional advisers such as auditors, financial advisers and lawyers;
• Relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with laws and regulations;
• Any other party to whom you specifically authorise us to disclose your Personal Data.

Some recipients may be outside of Malaysia. We use appropriate legal mechanisms to ensure adequate protection of your Personal Data when transferred internationally.

7. Security Measures

We take appropriate and commercially reasonable technical, physical, and administrative measures to protect your Personal Data from misuse or accidental, unlawful or unauthorised destruction, loss, alteration, disclosure, acquisition or access. These measures include:

• Limiting access to information and using identity and access management technologies;
• Physical, electronic and procedural safeguards in line with industry standards;
• Regular employee training about information security;
• Monitoring and reviewing our practices against industry best practices.

8. Cookies and Website Analytics

To improve our services, we may use automated tracking devices such as "cookies." A cookie is a small amount of data that our web server sends to your web browser when you visit our website.

We may use cookies to:

• Understand your interests in our AI workstation products;
• Improve your browsing experience on our website;
• Analyze website traffic and usage patterns;
• Provide relevant product recommendations.

You can disable cookies through your browser settings, though this may limit some website functionality.

9. Data Subject Rights

Under Malaysia's Personal Data Protection Act 2010, as a data subject you have the right to:

• Have your data deleted or corrected where it is inaccurate;
• Access your data which we process and keep;
• Stop receiving promotional communications from us;
• Withdraw your consent for us to process your personal data.

10. Contact Information

If you have any questions, comments, concerns, or requests to withdraw your consent, delete, access or correct your Personal Data records, or exercise any of your rights, you may contact us through the official contact channels available on our website.

We will make our best effort to respond to your queries and/or requests within 21 days from the date we receive your request.

There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material).

If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, we may not be able to continue to provide our AI workstation products and/or services to you. If you remain unsatisfied with how we have handled your privacy issue, you may contact the relevant government authority.